Problem-Solution Guides

Tell us what is wrong with the surface. Start there.

You do not need technical vocabulary to use Surface Lab. Start with the symptom, identify the substrate, then follow the safest effective path from cleaning or decontamination through correction and protection.

A simple decision sequence

Do not attack every surface defect the same way.

1. Identify the substrate

Paint, clearcoat, gelcoat, glass, acrylic, polished metal, plastic, rubber, and stone do not all tolerate the same chemistry or friction.

2. Identify the problem

Loose dirt, bonded contamination, mineral deposits, oxidation, product residue, scratches, and actual substrate damage require different responses.

3. Escalate carefully

Begin with the least aggressive effective process. Increase chemistry, dwell, mechanical action, or correction only when the surface and the problem justify it.

General rule

Preparation is not the same as correction.

Not every visible defect should be attacked until it disappears.

Some contamination can be safely removed. Some deposits may have already altered or etched the underlying surface. Some scratches and oxidation require correction rather than cleaning. Knowing the difference helps prevent unnecessary abrasion or chemistry.

When the substrate is safety-critical, coated, transparent, delicate, unknown, or manufacturer-restricted, compatibility should be confirmed before treatment.